MOTORIST ASSURANCE PROGRAM
Just Brakes is an active supporter and participant in the Motorist Assurance Program (MAP). Repair shops like Just Brakes that participate in the Motorist Assurance Program agree to adhere to the MAP Pledge of Assurance to Customers and their Standards of Service.
The Motorist Assurance Program has essentially provided the standards the auto repair industry has long needed. The industry recognized that need, and came together and developed a series of Uniform Inspection and Communication Standards. The guidelines give consumers the information they need to make an educated decision on repairs for their vehicle. The customer and shop technician together use the guidelines to agree on the work the shop will do on his or her vehicle, thus eliminating confusion or mistrust.
Consumers benefit from:
- Better understanding of the vehicle's problem(s) and what repairs are "Required" v. "Suggested";
- A minimum warranty of 90 days or 4,000 miles; and
- Uniformity of recommendations from one shop to another when the customer seeks a second opinion from another participating facility.